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  • Any claim for defective merchandise must be packed in Divine Decor Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 48 hours. After delivery 15 days there is no service agreement. No Exception.

  • Pictures are required to claim defective merchandise with a copy of an invoice. Please e-mail or mail to: please contact warehouse for their procedure.

  • We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.

  • There will be a 20% re-stocking fee for all returned items. (Call for details).

  • No cash refunds. Exchange and credit only.

  • For all damage claims, please have the original invoice and number


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